Terms and Conditions

You are required to read and accept all the below mentioned Terms and Conditions before you shop from www.threadsutra.com The site allows you to only browse, select and purchase Clothing and Accessories. 
Your use of this website and its related websites is restricted to the above mentioned use only. If you do not agree to bound by the TERMS AND CONDITIONS of this website, then you may not use this website in any way. Thread Sutra may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site.
Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you if you visit, use, or shop at the site. By placing an order on this website, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below.
Thread Sutra takes no responsibility for the services or products that are damaged in transit and also only those claims shall be undertaken for the ones that have any manufacturing defect and have been approved by the Seller (Terms and Conditions Apply).  
To read the complete Terms and Condition, please find the following links below.

  • Description of Services
  • General
  • Membership Eligibility
  • Your Account
  • Your Information (or any items listed):
  • Equipment
  • Colours
  • Electronic Communications
  • License and Site Access
  • Links
  • Pricing Information in case of sale by us
  • Cancellation by Us
  • Cancellations by the User
  • Fraudulent /Declined Transactions
  • Credit Card Details
  • Disclaimer of Warranty
  • Limitation of Liability
  • Indemnity
  • Billing
  • Duration of Sale
  • Delivery
  • Trademarks
  • General
  • Arbitration
  • Governing Law
  • Cash Back

Description of Our Services

In the Site, we provide users with access to clothing and accessories that can be purchased at the price mentioned on the website.


This Agreement sets forth the terms and conditions that apply to the use of the Site by the User. By using this Site, the user agrees to comply with the Terms and Conditions of Thread Sutra. The right to use this website is personal and is non transferable to any individual or an entity. The user shall be responsible for protecting any data such as Password if any. Although our server is operated on a secure network but Sometimes there are interruptions in services or events that are beyond our control, and we shall not be responsible of any loss of data while transferring information through internet. As and when required, Thread Sutra can transform or eliminate any section of information or category and may change any transmission speeds or other related characteristics.

Membership Eligibility

Use of this website is only available to the users who abide by the Terms and Conditions of Thread Sutra. Users who are incompetent to the above mentioned are non eligible to use the website. 
If you are a minor, then you can not make an account on the website. If you wish to make a purchase, then that can be done under the supervision of your guardians or your parents. If we come across the fact that you have created an account being a minor, then your account shall be terminated from that very moment itself. Any account fraudulently created or forged on any other individual’s identity shall be made inactive.

Your Account

In consideration of your use of the site, you agree to abide by the rules and the Terms and Conditions of Thread Sutra. You also agree to provide the entire information about yourself efficiently and correctly with complete transparency. If you provide any information that is inaccurate, inappropriate or incompetent then the user shall be liable to face the legal circumstances.
Access of and use of the password of the account is restricted to the authorized users only. Any fraudulent attempt to access these areas of the website may be subject to prosecution.

You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:

(a) belongs to another person and to which You does not have any right to;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

(c) harm minors in any way;(d) infringes any patent, trademark, copyright or other proprietary rights

(e) violates any law for the time being in force;

(f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(g) impersonate another person;

(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

(j) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers;


The user shall be responsible of obtaining and maintaining the required equipment such as telephone or a computer in order to access the website. Thread Sutra shall not be liable for any damage caused to the equipment of the user because of the usage of the website.


From our end we try the best possible ways to provide you with the perfect colour capture for every product on our website but, we cannot guarantee the colour scheme of your monitor as they tend to vary from display to display. Hence, the colours may slightly vary from what you see on the screen.

Electronic Communication

When you use our website or send us emails or any other data, you understand and agree to the fact that you’re communicating with us through electronic records. You consent to receive communications via electronic records such as SMS/Call/Email as and when required.

License and Site Access

We grant you a limited access to the website, where in we enable you to make a personal use of the site and the services. This license doesn’t include and downloading or copying of any product or information on our website. The user is unauthorized to frame any content that’s available on the website or transmitting any content that you do not have a right to make available. Uploading, posting or transmitting any material that contains software virus, computer codes, files or programmes designed to interrupt the functionality of the website or limiting its services, any sort of data mining, robots or similar data gathering or extraction tools is violation of rules and is an offense. Any unauthorized use bye you shall terminate the permission or license granted to you by us.


The site or the third parties might provide an access to the World Wide Web for which we do not have any control. You acknowledge and agree to the fact that Thread Sutra not responsible for the availability of such resources or links on the site be it any sort of external links, advertising, products or any other material available from such websites or resources. You further agree that we shall not be responsible or liable, directly or indirectly for the loss or damage caused or alleged to be caused by the use of the site.

Pricing Information in case of Sale by Us

We aim at providing you with the best of services at the best possible prices so that you can easily shop from us, however, we do not guarantee that the prices that we offer would be the least in the city, geography or the region. Prices that are listed on the website are subject to change without any prior notice. These prices are not subject to comparison to same or similar products and/or services available through any online or offline sale. 
In the event that the pricing or any information is incorrectly mentioned due to an error in pricing, we at our discretion might, either contact you for information or cancel the order and notify you of such cancellation.

Cancellation by Us

Please note that there are some orders that we might be unable to take and must cancel. We, at our sole discretion have an authority to refuse, or cancel any order in any situation. If your order is cancelled after you have been charged, then that amount shall reversed back with the sae medium.

Cancellation by the User

In case of any cancellation by the user, the decision is solely in the hands of Thread Sutra for whether to accept the cancellation or not. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 24 hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 hours from making the order. We have the full right to decide whether an order has been processed or not.

Fraudulent/Declined Transactions

We may constantly monitor your account in order to insure that no fraudulent accounts or transactions are made. Users with more than one account or availing our services fraudulently shall face legal actions under the applicable law. We reserve a right to de-active any such accounts and dishonour any past or pending orders without liability or any claims for such accounts.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

Credit Card Details

You agree and understand that the credit card details that you provide to initiate a purchase on the website are complete and correct, also the credit card that you use should be lawfully owned by you. Furthermore, the said information shall not be disclosed or used by us to any of the third parties unless required for verifications of any fraudulent transactions, by law or order of court.

Disclaimer of Warranty

All content, products, and services on the site, or obtained from a website to which the site is linked

(A "linked site") are provided to you "as is" without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. All warranties, if any, relating to the product and services would be provided by the manufacturer/supplier of such product and not by us. Any claim in relation to the same should be raised against respective manufacturer/supplier and not against us in any case whatsoever. We do not endorse and are not responsible for (a) the accuracy or reliability of any opinion, advice or statement made through the site by any party other than us,

(B) Any content provided on linked sites or

(C) The capabilities or reliability of any product or service obtained from a linked site. Other than as required under applicable consumer protection law, under no circumstance will we be liable for any loss or damage caused by a user's reliance on information obtained through the site or a linked site, or user's reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.

Limitation of Liability

You Expressly Understand And Agree That The Company And Its Subsidiaries, Affiliates, Officers, Employees, Agents, Shareholders And Licensors Shall Not Be Liable To You For Any Direct, Indirect, Incidental, Special, Consequential Or Exemplary Damages, Including, But Not Limited To, Damages For Loss Of Profits, Opportunity, Goodwill, Use, Data Or Other Intangible Losses (Even If The Company Has Been Advised Of The Possibility Of Such Damages), Resulting From Use Of The Site, Sale And Supply Of Goods Content Or Any Related/Unrelated Services And Other Services Offered On The Site From Time To Time.


You shall to the fullest extent indemnify and hold harmless the Company, its subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Agreement, or the documents it incorporates by reference, or your violation of any law, rules or regulations or the rights of a third party.


The price of merchandise is inclusive of GST. The GST charged shall depend upon the category of merchandise. We reserve a right to collect GST on shipping charges wherever necessary.

Duration of Sale

The duration of sale shall totally be our call. We can end or begin the Sale as and when required. We do not accept any returns or exchanges on the Merchandise sold during the Sale.


We endeavour but do not guarantee the delivery of the merchandise to the user within 2 to 3 business weeks. Though we target at providing you with the earliest delivery but then there are other external factors like the courier partners, transporter’s strikes etc. that might cause a delay.  
If the user fails to take the delivery of the merchandise then we at our discretion, might charge an additional amount if required. 
Please note we insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a third party recipient for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us of our obligation, and transfer of responsibility in the same way.


The logos, trademarks and service marks that are used on the website are our property. Users are prohibited from using any of the above mentioned without our prior written permission. 
Users may download, copy or print the data on the website for their personal use only. Any use of the data for an external or business purpose shall be violation of the Terms and Conditions and hence subject to prosecution.